How to correct missing Dayforce time entries

Modified on: Thu, Mar 13 2025 9:09 AM

PURPOSE

This guide explains how to correct missed punches during the workday (e.g., while the employee is still working).  It is important to follow the procedures in this guide carefully! Failure to do so may result in punch errors that will need to be corrected later. You may also create a situation where an employee cannot punch in or out for the rest of the day.


WARNING: Do not insert missed punches mid-shift! To correct a missing punch during a shift, have the employee punch in or out using the Touch clock and then edit to correct the time.

 

PROCESS

EMPLOYEE FORGETS TO CLOCK IN

  1. Do NOT insert a single punch or entire shift!
  2. Instead, have the employee clock in regardless of what time it is and then go into “Timesheets” and adjust the time to the correct clock-in time.
  3. Highlight the shift to be corrected. The edit icons appear as shown below.
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  4. Choose the edit icon and then choose “Edit Shift Time”. NEVER select “Add/Edit Transfer” or “Unlink Shift from Schedule”.
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  5. Edit the shift times and select “OK”.
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  6. Be sure to save your changes.

 

EMPLOYEE FORGETS TO PUNCH OUT FOR A MEAL BREAK

  1. Do NOT insert a punch for the meal break.
  2. Instead, have the employee punch out regardless of what time it is and then adjust the time using the edit function.
    • Alternatively, wait until the meal break is over and then add the entire in and out time for the meal break.
  3. Be sure to save your changes.
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EMPLOYEE FORGETS TO CLOCK IN FROM A MEAL BREAK

  1. Do NOT insert a punch for the end of the meal break.
  2. Instead, have the employee clock back in from the meal break and adjust the time using the edit function (see above).
  3. Be sure to save your changes.

 

EMPLOYEE FORGETS TO PUNCH OUT FOR THE DAY

  1. Do NOT insert the end-of-shift punchout. Instead, use the edit shift option in “Timesheets”.
  2. See the screenshots in “Employee Forgets to Clock In” and follow the same instructions.
  3. Be sure to save your changes.

 

EMPLOYEE DOES NOT PUNCH IN OR OUT ALL DAY

  1. Use “Add Shift to Schedule” (if a scheduled shift is listed) or “Add New Shift” (if no scheduled shift is listed). This is the ONLY time you should use either of these functions mid-shift
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  2. After you “Add Shift to Schedule” for a scheduled shift, you can edit the shift times if the actual time worked differs from what was scheduled. 
  3. Use the same edit functions described previously.
  4. Be sure to save your changes.

 

ADDITIONAL EDIT FUNCTIONS

Add New Pay Adjustments

  1. Use this button when you need to manually insert a Floating Holiday, Unpaid Sick, Unpaid Vacation, Sick PTO, or Vacation PTO.
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Timesheet Edit Functions to Avoid

  1. We ask that you NOT use some of the edit options provided by Dayforce Timesheets. 
    • This is because we have enabled Directional Punch functionality, which helps minimize punch errors by restricting the type of punches employees can select on the Touch clocks.
  2. The functions below are NOT compatible with Directional Punch functionality and should NOT be used.
    • Add New Punch(es)—will cause issues with the Touch clock.
    • Add/Edit Transfer—will create problems with punches and the Touch clock.
    • Unlink Shift from Schedule—will create problems in Timesheets.
    • A screenshot of a computerDescription automatically generated

 

QUESTIONS?

Reach out to HR Services at HRHelp@mistercarwash.com or call us at 1-844-529-7392.

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