Troubleshoot WIFI on an iPad
Modified on: Thu, Mar 13 2025 11:25 AMPURPOSE
Troubleshoot the Wi-Fi connection on the iPad’s.
PROCESS
- Tap the ‘Settings’ Application on the home screen of the iPad.
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- Tap ‘General’ on the right side of the screen then hit ‘Reset Network Settings’.
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- Confirm the ‘Reset’.
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- Enter the 4 digit passcode (same passcode used to unlock the iPad). The iPad will now restart itself.
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- Once the iPad has finished restarting, return to the home screen and tap on the App ‘Settings’.
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- Tap ‘Wi-Fi’, on the right side of the screen you will be able to select ‘MCWSecure’
- If connection is unsuccessful, please contact Mister IT for further troubleshooting
HISTORY
Revised Date | Revised By | Revisions |
12/24/2018 | Andrew Poskey | Created Document |
12/29/2021 | Karl Futscher | Check for sensitive content |
10/6/2023 | Andrew Poskey | Updated formatting |
8/24/2024 | Andrew Poskey | Moved to Fresh |
3/13/2025 | Andrew Poskey | Updated title formatting |