Troubleshooting printer DNS error
Modified on: Tue, Mar 11 2025 1:22 PMPURPOSE
The manager printer is not printing anything.
PROCESS
- Verify the network settings on the printer are set properly for your location.
- To add an IP Address to the printer, click “Settings”
- Click the Networking tab.
- Click “Ethernet”.
- Click “TCP/IP”.
- Click “IPV4 SETTINGS
- Click “CONFIG METHOD”
- Select “MANUAL”. Then, click “OK”.
- Then, click “IP ADDRESS” to enter your IP address.
- Enter your IP address. Then, click “OK”.
- Dell Switches: the IP address is 10.12.x.30 (x is site specific).
- Meraki Switches: the IP address is 10.30.10.30
- Enter 255.255.255.0 as the subnet mask. Then, click “OK”.
- Enter the default gateway. Then, click “OK”.
- Dell Switches: the default gateway is 10.x.x.1 (x is site specific).
- Meraki Switches: the default gateway is 10.10.10.1
HISTORY
Revised Date | Revised By | Revisions |
10/2/2024 | Shane Ashley | Created Document |
1/16/2025 | Andrew Poskey | Updated Formatting |