INTERNET - HOW TO CLEAR WEB BROWSER CACHE AND COOKIES
PURPOSE
You need to know how to clear your cache and cookies on Chrome and Internet Explorer.
PROCESS
Shortcut
- While inside your browser of choice, press Ctrl + Shift + Delete buttons on your keyboard simultaneously.
- This will open the clear browsing data screen.
- Select the "Basic" tab
- Check all boxes
- Verify the time range is set to "All Time"
- Click "Clear Data"
- Close and re-open your browser to finish the process
Chrome
- Open Chrome.
- Select the three vertical dots icon in the top-right corner of the screen to open the menu.
- Click “Delete browsing data”.
- A popup will appear. Change the Time range field to “All time”
- Click “Delete data”.
- Exit out of Chrome completely and reopen for changes to take effect.
Internet Explorer
- Open Internet Explorer.
- Click the Gear icon in the top-right corner of the screen.
- Select “Internet Options” from the dropdown menu.
- Click “Delete” under “Browsing history” near the bottom of the popup menu.
- Uncheck everything in the new popup except for “Temporary Internet files and website files” and “Cookies and website data”.
- Then click “Delete”.
- Press “OK”
- Exit out of Internet Explorer completely and reopen for changes to take effect.