PURPOSE

You need to know how to look for a customer using the customer’s information.

PROCESS

1. NOTE: If you don’t have any of the customer’s information, try to get a ticket number from a receipt and use “Search by Ticket Information”.
2. Log in to WashAssist and click “Customers” on the left-hand side. 
3. Then click “Basic Search” on the top-right.
   • 
4. Enter the customer information given (e.g., plate number, RFID number, name, etc.) into the search field and click “Search”.
   • 
5. Click the customer you wish to view from the list that appears.
   • 
6. Once selected, the customer account will open.
   •