Emergency Shutdown Procedure for Stores

Modified on: Thu, Mar 13 2025 2:03 PM

PURPOSE

You need to shut down your server and other terminals due to severe weather or an emergency.


PROCESS

WARNING: Contact the Mister Service Desk immediately to shut down your server and other terminals correctly.

  1. Mister Service Desk phone number: 888-422-7343
  2. If you have any issues with the steps outlined in this document, please contact the Mister Service Desk.


Shut Down Systems

  1. After confirming with the Mister Service Desk that the server and terminals have shut down, continue with the following:
  2. Locate the Tripp Lite UPS at the bottom of the computer rack.
  3. On the Tripp Lite UPS, hold the power button for five seconds until you hear a beep, then release the button.
  4. The UPS should turn off. If it does not, repeat step 2.
  5. Locate the Tripp Lite power strips. They are typically in the middle of the computer rack.
  6. Turn off the Tripp Lite power strip(s) by pressing the red button located on the front.
  7. Unplug ALL cables from the wall outlets leading to the computer rack.


Shut down converted XPTs:

  1. Open the XPT.
  2. Locate the main power switch on the back wall in the center (see image below).
  3. Turn off the main switch.
  4. Locate the power cable next to the main power switch in the XPT (see image below).
  5. Unplug the power cable.
  6. Lock up the XPT.


Shut down Pegasus kiosks:

  1. Open the kiosk.
  2. Locate the main power switch on the back wall in the center.
  3. Turn off the main switch.
  4. Lock up the kiosk.

 


Restart Systems

After the Emergency or Weather is clear and site can operate again the systems need to be started again, click the link below:


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