PURPOSE

When an HQ or regional employee is terminated, they will return their equipment to Mister IT by following the process outlined in this document.

NOTE: This process does not apply to Customer Care Specialists.

PROCESS

Remote Employees

1. Manager opens ticket with Mister IT and includes the following:
   • Terminated employee's name
   • Personal email
   • Home address
   • Termination date.
2. Mister IT sends the employee or local manager a call tag label
3. Employee or local manager completes equipment checklist below and returns equipment to Mister IT via FedEx

In-Office Employees

1. Manager opens ticket with Mister IT and includes the following:
   • Terminated employee's name
   • Personal email
   • Home Address
   • Termination date
2. Manager completes equipment checklist below and collects equipment
3. Manager schedules the equipment return with Mister IT.
   • To schedule an equipment return use this LINK

Equipment Checklist

Remote employees will return everything on the checklist.  In-Office employees may leave their docking station, monitors, and cables at their desk.

Quantity	Equipment	Image	Confirmed
1	Microsoft Surface - Laptop or tablet
1	Power supply for Microsoft Surface
1	Microsoft Surface docking station
2	ViewSonic Monitors
2	Monitor Cables