Troubleshoot monitor issues
Modified on: Tue, Mar 11 2025 2:49 PMPURPOSE
You need to troubleshoot your computer because nothing appears on the monitor.
PROCESS
- Check to make sure both the computer and monitor are on.
- Verify the monitor is securely plugged into the computer.
- Make sure the power cable is firmly plugged into the monitor.
- Some computers have multiple display ports, so make sure you have plugged the monitor into the correct one.
- Try each one in turn, switching the monitor off and on in between moves.
- Most monitors have a status window displayed when you turn it on.
- Check if you can see this status window when you press the power button on the monitor.
- You can also try this with the menu button on the monitor, which should bring up an options menu on the screen.
- This shows the screen is working ok, so it may be an issue with the video cable from the monitor or the computer itself.
- Check the brightness and contrast levels of the monitor via the menu button, to make sure it has not been set too dark.
- Move the mouse and press any key on the keyboard to make sure the screensaver hasn't activated or that the computer hasn't gone into standby/hibernation mode.