Troubleshoot Omni Risk

Modified on: Thu, Mar 13 2025 12:34 PM

PURPOSE

If the OmniView app on an iPad is having issues submitting forms, follow the troubleshooting steps below to update the OmniView app.


PROCESS

  1. Log out of the OmniView app.
  2. Force quit the OmniView app completely:
    1. From the Home Screen, swipe up from the bottom of the screen and pause in the middle of the screen.
    2. Swipe right or left to find the OmniView app.
    3. Swipe up on the app’s preview to close the OmniView app.
  3. Open the OmniView app and log back in.
  4. You should now be able to submit forms.
  5. If the issue persists, please contact MisterIT.


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