How to create a backup for Micrologic tunnel controller configuration

Modified on: Thu, Mar 13 2025 3:11 PM

PURPOSE

This document will guide you on saving a backup of the tunnel controller configuration if it is needed during troubleshooting later. 


PROCESS

What are the reasons for backing up the config file?

  • Bad Changes to the settings.
  • Config file corruption.
  • Replacing a controller to avoid programming a tunnel from scratch.


How often should this be done?

  • Before and after making changes.
  • At least once a quarter.


Guided Instructions

  1. Navigate to the Desktop on the site server and open VNC Viewer.
  2. Take note of the IP address.
  3. Open Google Chrome, type the IP address from VNC viewer in the address bar.
  4. Log in to the Logic Wash controller interface. 
    • If you do not know the credentials, contact your Regional Manager.
  5. After logged in, click Settings.
  6. Click Backup/Restore.
  7. Select Backup.
  8. Click Keep to finish downloading the config file.
  9. Click the folder icon to verify it downloaded, this will open the Downloads folder.
  10. Once verified that it has downloaded, close the Downloads folder window. 
  11. Log out of the controller interface.
    • A screenshot of a computerDescription automatically generated
  12. Close the web browser

  

HISTORY

Revised Date Revised By Revisions
8/29/2024 Orrey Bohn Created Document
8/29/2024 Yolanda Terrazas-Franco Updated formatting
3/13/2025 Andrew Poskey Updated title and content formatting


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