PURPOSE

This is article will show end users on how to verify the WIFI SSID and if needed add WIFI to their MCW device. 

PROCESS

1. Ensure Wi-Fi is Enabled on Your Device
   1. Laptop or Desktop (Windows):
      • Click on the Wi-Fi icon in the system tray at the bottom right corner of the screen (near the clock).
      • If the icon shows an airplane mode symbol or is grayed out, make sure that Wi-Fi is turned on. If it's off, click the icon and toggle the Wi-Fi option on.
   2. Laptop or Desktop (Mac):
      • Click on the Wi-Fi icon at the top right corner of the screen (next to the clock).
      • If the icon is grayed out or shows "Wi-Fi: Off," click it and select Turn Wi-Fi On.
   3. Smartphone (iPhone/iPad):
      • Open the Settings app.
      • Tap on Wi-Fi and make sure the toggle switch is turned on (green).
   4. Smartphone (Android):
      • Open the Settings app.
      • Tap on Network & Internet or Wi-Fi.
      • Make sure the toggle switch is turned on for Wi-Fi.
2. Check Available Wi-Fi Networks
   1. Laptop or Desktop (Windows):
      • Click on the Wi-Fi icon in the system tray.
      • A list of available Wi-Fi networks will appear. Look for the network name (SSID) you want to connect to.
   2. Laptop or Desktop (Mac):
      • Click on the Wi-Fi icon in the top-right corner.
      • A drop-down menu will show the available networks. Select the one you want.
   3. Smartphone (iPhone/iPad):
      • Open the Wi-Fi settings in Settings.
      • A list of available networks will be displayed. Tap on the network name you want to connect to.
   4. Smartphone (Android):
      • Open Settings and go to Wi-Fi or Network & Internet.
      • You’ll see a list of available networks. Tap on the one you wish to connect to.
3. Connect to a Wi-Fi Network
   1. Laptop or Desktop (Windows):
      • Click on the network you want to connect to in the list of available networks.
      • If it’s a secured network, a box will appear asking for the Wi-Fi password.
      • Enter the password and click Next to connect.
   2. Laptop or Desktop (Mac):
      • Click on the network name from the list of available networks.
      • If prompted, enter the Wi-Fi password and click Join.
   3. Smartphone (iPhone/iPad):
      • Tap on the network you want to join.
      • If the network is secured, you'll be prompted to enter the Wi-Fi password.
      • After entering the password, tap Join.
   4. Smartphone (Android):
      • Tap on the network name.
      • If it’s a secured network, you'll need to enter the Wi-Fi password.
      • Tap Connect once the password is entered.
4. Confirm Connection
   1. Laptop or Desktop (Windows):
      • After entering the password, you should see a message confirming you are connected.
      • The Wi-Fi icon in the system tray will display full bars to indicate a strong connection.
   2. Laptop or Desktop (Mac):
      • After joining the network, the Wi-Fi icon will show solid bars, confirming that you’re connected.
   3. Smartphone (iPhone/iPad):
      • When connected, the Wi-Fi symbol at the top of the screen will appear with full bars.
   4. Smartphone (Android):
      • Once connected, the Wi-Fi icon at the top of the screen will show the network signal strength.

Troubleshooting Tips:

• Wrong Password: 
  • If you enter the wrong password, the device will either ask you to re-enter the password or show an error message.
• No Networks Found: 
  • Ensure that your device's Wi-Fi is enabled, and check if the router is working properly. 
  • Try restarting the router or moving closer to it.

All MCW Wifi Secure Network passwords are available from Mister IT.

HISTORY