Troubleshoot training computer audio

Modified on: Wed, Mar 19 2025 3:10 PM

PURPOSE

Provide troubleshooting steps to fix audio issues on training computer.


PROCESS

  1. If the audio only playing out of the internal speakers, go to the training computer 
  2. Plug the green AUX cable into the second audio jack port . 
  3. NOT THE HEADPHONE JACK! 
  4. Then plug the other end into the “Audio In” port on the “KVM Transmitter” 
  5. Make sure that the AUX Extender Cable is plugged into the Audio output on the “KVM Receiver” NOT COMING OUT OF THE MONITOR! 


 

HISTORY

Revised Date Revised By Revisions
1/27/2021 Tam Rininger Created Document
2/2/2021 Andrew Poskey Updated content
2/10/2021 Scott Bayne Updated pictures
10/14/2021 Carl Williams Verified process
3/19/2025 Andrew Poskey Moved to Fresh. Updated formatting, title.
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