PURPOSE This document explains how to log in to the Dayforce app using single sign-on (SSO). PROCESS Open the Ceridian Dayforce mobile app. Tap “Log In”. In the Company ID field, enter “MCW”. Tap “Continue”. Tap “Continue with SSO”. Enter your Mister email. NOTE: Hourly team members: Your username is your employee ID followed by “@mistercarwash.com”. Enter your password then tap “Sign in”. You will be asked to stay signed in. Tap “Yes”. After reading the Dayforce Terms of Use, tap “Accept”. After reading the Ceridian’s Service Provider Privacy Statement, tap “Accept”. Tap “Next” when the pop-up window appears. If you would like to receive push notifications, tap “Allow”.

PURPOSE You need to add or edit an employee access card. NOTE: This applies to Micrologic but needs to be completed in Dayforce. PROCESS Adding an Employee Access Card Log in to Dayforce. Click the People icon Find and open the record of the employee that you want to add an access card for. Click the Forms button and a dropdown menu will appear. Find Systems and then select ”Micrologic Card Number Form”. The Micrologic Card Number Form popup will appear. NOTE: If the employee does not currently have an access card linked to their record, the input box will be blank. Type the access card number in the box and click “Submit”. Confirming Access Card Entry NOTE: The employee’s access card number should be automatically fed into WashAssist. You can confirm that it has by following these steps: Log in to WashAssist. Click “Employees”, then select “Employees” in the sidebar. Click “Basic Search” in the upper-right corner of the screen and search for the name of the employee whose record you want to view. Once you have found the employee whose record you want to view, click the View (Eye) icon With the employee’s record open, look for a field called “Access Card Number”. The number in this field should match the number you entered in Dayforce. NOTE: You cannot make changes to the employee’s access card number in Wash Assist. You must do this in Dayforce. Editing an Employee’s Access Card If you need to edit an employee’s access card number, follow the same steps as above. When you reach the Micrologic Card Number Form popup, you will need to delete the old number, type in the new number, and click “Submit”. HISTORY Revised Date Revised By Revisions Unknown Unknown Created Document 10/7/2024 Andrew Poskey Moved to Fresh 2/7/2025 Christina Willits Updated Instructions with correct Dayforce menus

PURPOSE Employees below the Manager level use the Dayforce Touch clock to punch in and out for shifts and meal breaks. This guide will help as it is used. PROCESS Registering Employee Fingerprints An employee must be enrolled in the touch clock before they can begin using it. This requires that the employee register their fingerprint in the touch clock. From the home screen, touch and hold the Welcome to Dayforce message or any section at the top of the screen. After a few seconds, the application prompts you to enter the admin mode PIN. Do so and tap “Enter”. You will see the Administrator Mode screen. Tap “Fingerprint Enrollment”. The Biometric Mode screen appears. Select “Enroll Employee”. Each finger for the employee be placed on the scanner several times. Once the scan of the first finger is complete, the touch clock will produce an audible alert and a green light will flash. The employee should lift their finger, at which point the screen below appears to prompt the employee to place a second finger on the scanner. Ask the employee to do so. NOTE: To cancel fingerprint enrollment without completing the scan, tap the X button in the bottom-right corner of the screen. QUESTIONS? If you have questions or would like additional training, reach out to the HRIS team at hrhelp@mistercarwash.com or call us at 844-529-7392.

PURPOSE Instructions for recording time punches on the Dayforce timeclock. PROCESS Starting and Ending a Shift The employee should tap “Start Shift” Enter their 7-digit employee number Complete biometric verification (i.e., scan their fingerprint). To clock out at the end of their shift, the employee should tap “End Shift” Enter their 7- digit employee number Complete biometric verification. Taking a Meal Break The employee should tap “Start Meal” enter their 7-digit employee number Complete biometric verification. To clock back in at the end of the meal break, the employee should tap “End Meal” enter their 7-digit employee number Complete biometric verification. NOTE: The Start Break and End Break buttons have been removed from your screen since we do not want employees to record short rest periods on the clock. QUESTIONS? If you have questions or would like additional training, reach out to the HRIS team at hrhelp@mistercarwash.com or call us at 844-529-7392.

PURPOSE It is important to review your employees’ punches daily. You must find and correct punch errors generated during the day and authorize all shifts to verify that they are complete and correct. Remember that Dayforce will not pay employees for shifts with punch errors. This guide will walk you through the process of finding and correcting punch errors. PROCESS Go to “Timesheets”. Click “Problems” in the header bar. Make sure only “Errors” is selected on the left side of the panel as shown below. This will show only employees with shifts that need to be corrected along with a corresponding error message. The most common error is a shift with a missing punch-out. To select the error, click the line as shown below. This will highlight the row and take you directly to the punch problem on the timesheet. Shown below is the corresponding shift highlighted above. Click the pencil icon and then click “Edit Shift Times”. Enter or correct the punch and click “OK”. Click “Save” at the top of the page in the header bar. To add punches for an unscheduled shift, click the calendar square. Click the carrot to open the dropdown menu and choose “Add New Shift”. The edit shift panel will appear. Enter the missing punches for the shift. Click “Save” at the top of the page in the header bar. After reviewing all punches, correcting all punch errors (including adding missing punches), and saving your changes, you are ready to authorize shifts. This can be done individually or for all employees for the day by clicking the day. This will highlight all shifts for all employees for the day in blue. To authorize all punches, click “Authorize” in the header bar. QUESTIONS? Reach out to the HRIS team at hris@mistercarwash.com or call us at 520-615-4000, ext. 2004 or 2010.

PURPOSE This guide explains how to correct missed punches during the workday (e.g., while the employee is still working). It is important to follow the procedures in this guide carefully! Failure to do so may result in punch errors that will need to be corrected later. You may also create a situation where an employee cannot punch in or out for the rest of the day. WARNING: Do not insert missed punches mid-shift! To correct a missing punch during a shift, have the employee punch in or out using the Touch clock and then edit to correct the time. PROCESS EMPLOYEE FORGETS TO CLOCK IN Do NOT insert a single punch or entire shift! Instead, have the employee clock in regardless of what time it is and then go into “Timesheets” and adjust the time to the correct clock-in time. Highlight the shift to be corrected. The edit icons appear as shown below. Choose the edit icon and then choose “Edit Shift Time”. NEVER select “Add/Edit Transfer” or “Unlink Shift from Schedule”. Edit the shift times and select “OK”. Be sure to save your changes. EMPLOYEE FORGETS TO PUNCH OUT FOR A MEAL BREAK Do NOT insert a punch for the meal break. Instead, have the employee punch out regardless of what time it is and then adjust the time using the edit function. Alternatively, wait until the meal break is over and then add the entire in and out time for the meal break. Be sure to save your changes. EMPLOYEE FORGETS TO CLOCK IN FROM A MEAL BREAK Do NOT insert a punch for the end of the meal break. Instead, have the employee clock back in from the meal break and adjust the time using the edit function (see above). Be sure to save your changes. EMPLOYEE FORGETS TO PUNCH OUT FOR THE DAY Do NOT insert the end-of-shift punchout. Instead, use the edit shift option in “Timesheets”. See the screenshots in “Employee Forgets to Clock In” and follow the same instructions. Be sure to save your changes. EMPLOYEE DOES NOT PUNCH IN OR OUT ALL DAY Use “Add Shift to Schedule” (if a scheduled shift is listed) or “Add New Shift” (if no scheduled shift is listed). This is the ONLY time you should use either of these functions mid-shift After you “Add Shift to Schedule” for a scheduled shift, you can edit the shift times if the actual time worked differs from what was scheduled. Use the same edit functions described previously. Be sure to save your changes. ADDITIONAL EDIT FUNCTIONS Add New Pay Adjustments Use this button when you need to manually insert a Floating Holiday, Unpaid Sick, Unpaid Vacation, Sick PTO, or Vacation PTO. Timesheet Edit Functions to Avoid We ask that you NOT use some of the edit options provided by Dayforce Timesheets. This is because we have enabled Directional Punch functionality, which helps minimize punch errors by restricting the type of punches employees can select on the Touch clocks. The functions below are NOT compatible with Directional Punch functionality and should NOT be used. Add New Punch(es)—will cause issues with the Touch clock. Add/Edit Transfer—will create problems with punches and the Touch clock. Unlink Shift from Schedule—will create problems in Timesheets. QUESTIONS? Reach out to HR Services at HRHelp@mistercarwash.com or call us at 1-844-529-7392.

PURPOSE This guide provides step-by-step instructions for creating schedules in Dayforce. PROCESS LOGIN Log in to Dayforce Click the Menu icon to open the dropdown menu, Then click “Schedules”. The upcoming week will open by default. To change the week, click the arrows on either side of the date range or click the date range to open the calendar. CREATING SCHEDULES Enter the shift(s) for each employee for the upcoming week. Click the + button to add a shift. Edit the shift as needed: Time can be entered by typing numbers or clicking the up/down arrows. Add a scheduled meal break using the + button just to the right of the clock in/out times. Total planned work time will calculate with each update you make. Click “OK” to submit the shift to the schedule. Repeat step 1 for other employees as needed. You can click “Save” after every change or after you have made several changes. “Save” will not be available to click if you have not made changes/edits. Once the schedule is finalized, click “Post” in the upper-left corner. When you post a schedule, employees will be able to view it in Dayforce and the mobile app. PRINTING SCHEDULES From “Schedules”, click “Reports” in the menu bar. Click “Printed Schedule Report” from the left side of the screen that appears. Select the week you want to print. Select the format you want to print the schedule in (PDF, Excel, etc.) at the bottom of the screen. Click “Run Report” in the lower-right corner. Click the Messages icon in the upper-right corner of the screen. Your report will appear as “ReportPrintedSchedule_MM-DD-YYYY”. Open the report to view and print it. ADDING MULTIPLE SHIFTS This function is best used when scheduling multiple people to open/close or when one person has the same work hours multiple days in a week. To select multiple shifts at once: Click a day to select it. Press and hold “CTRL” on the keyboard, then click every day that needs to have the same shift. Click the + button once you are done selecting days. Enter the planned shift times. Once done, every highlighted box will have the same scheduled shift. NOTE: If you apply the shift to different people, they will all be scheduled to work at the same time (see the screenshot below). COPYING SCHEDULES Copy/Move a Day To move or copy a shift to a new spot on the schedule, click it to select it click it again to drag it. Drag the shift above the right-pointing arrow to move the shift to a new space. If you want to copy the shift, drag it above the icon of two sheets of paper. Copy a Week Use this function when the upcoming week will resemble a previously used schedule. NOTE: When copying, be careful not to accidentally schedule someone who has upcoming PTO or who has recently been promoted. A new manager may encounter visibility issues if they are continuously scheduled as a crew member. From “Schedules”, click “Generate” à “Copy Week” from the menu bar. In the popup box that appears, select the previous week you want to copy. Click “Copy”. All shifts from the selected week will be copied into the upcoming week. SORTING AND FILTERING Sorting Sorting can help you arrange your timesheets in different ways. To sort all employees by name: Click “Sort”. Click “Employee Name” from the Available side of the screen, Click the right- pointing arrow to populate the field into the Selected side. Click “Apply”. This will alphabetize employee names. You can sort employees by other fields, such as “Primary Location”. This field will group your main crew members together with borrowed employees sorted above or below them (depending on their primary store’s number). Filtering Filtering can help you narrow the display results to individual names, specific job types, or many other filter categories. Click “Filter” in the menu bar. This will bring up any filters that may be applied by default. NOTE: If needed, you can remove an unwanted filter by clicking the X icon to the right of it. Click “Add Filter” to create a new filter. You will need to select at least one filter category (e.g., “Name”, “Job”), and you can select as many as you want. Click “Update” to add the category/categories to your filter. Enter parameters for your filter categories (e.g., select job types to display for the Primary Job[s] filter category), Then click “Apply”. The display results will update to reflect your filters. INDICATE MINOR STATUS Dayforce can identify any minor employees on your schedule with a special icon. To display it: Click “Options” in the menu bar. From the dropdown screen on the right side, click “Indicate Minor Status” under “General Options”. With this done, a blue person icon will appear next to the name of minor employees. SECONDARY/TEMPORARY EMPLOYEES All employees with secondary work assignments will be visible in your schedules. This means you may see the names of employees whose primary work location is not your store. WARNING: Do not terminate a secondary/temporary employee in an attempt to remove them from your schedule! To have an employee removed from your Dayforce view, email HRIS@mistercarwash.com. VIEWING/APPROVING PTO All PTO requests should be reviewed prior to creating a schedule. This will avoid scheduling employees on a day they have requested to have off. PTO requests can be viewed in the Approvals or My Day screens in Dayforce. * Please review the PTO policy or contact your HR Business Partner if you have questions. HELP WITH DAYFORCE SCHEDULING If you would like help creating schedules in Dayforce, please email the HR Services team at HRHelp@mistercarwash.com or call us at (844) 529-7392.

PURPOSE Follow the steps below to download and install FileZilla to connect to the Child Support SFTP server. PROCESS Download FileZilla Navigate to the FileZilla website. On the website, click the Download FileZilla Client button. Choose the Standard version (the free version), click Download, and wait for the file to finish downloading. Install FileZilla After the download is complete, run the downloaded file. If prompted by AutoElevate to confirm the installation, click Yes, and reach out to Mister IT to allow the installer to run. As soon as Mister IT approves the installation, open the downloaded file. Click I agree to accept the license agreement. Clean Decline for the optional offer and click Next. Choose Anyone who uses this computer and click Next. Do not change anything in the Choose Components box and click Next. Click Next. Click Install to begin the installation. Once complete, click Finish. Reach Out to Mister IT Mister IT will provide you with a private key certificate file. This file is essential for authentication when connecting to a server using FileZilla. NOTE: This file acts like a password. It should be stored in a secure location on your computer and not shared with anyone. Setup FTP Profiles Choose a secure location on your computer to save the private key certificate. NOTE: Do NOT share this folder or file with anyone. It should remain private, as it is crucial for secure authentication. Open FileZilla. NOTE: If you need to connect to FileZilla out of HQ-N or HQ-S you will need MCW-VPN. In FileZilla, navigate to File and select Site Manager. Click the New Site button on the left NOTE: You will be adding two sites, the second site is similar with two changes as described below. Click Rename Name and name the site "MCW Drop-Off". Configure the connection using the following information in the fields: Host: Enter sftp.mistercarwash.com. Port: 22. Protocol: Select SFTP - SSH File Transfer Protocol. Logon Type: Select Key file. User: Enter your business email username (without @mistercarwash.com). Key file: Click Browse... and select the same private key file you got from Mister IT. Select the Advanced tab and in the Default remote directory field, enter “/mcwsftp- eiwo/Drop-Off”. Click OK to save the settings and click Connect to connect immediately. Add another New Site just like before On the Configuration page everything is the same as above, except: Name the site ”MCW Pick-Up”. The default remote directory is: “/mcwsftp-eiwo/Pick-Up”. Understanding the FileZilla Interface Toolbar: This is where you can find quick action buttons. You will learn how to use these buttons as you gain confidence with FileZilla. Alternatively, you can visit https://wiki.filezilla-project.org/FileZilla_Client_Tutorial_(en) to learn more. Quick connect bar: This is where you can make a quick connection to any FTP server. NOTE: Suggest setting up profiles so you can use the FTP as needed without having to remember all the details. Message log: Here you will find real-time details about your connection and any errors that may be preventing a connection. Local pane: This panel shows the files on your computer. If you are moving files to the server for someone else to download, you will copy/move them from this area. Remote pane: This panel is the FTP server you are connected to. If uploading files, you will take them from the left (local) pane and copy/move to the right (remote) pane. If you are downloading files, you will move/copy them from the right pane to the left pane. Transfer queue: This queue is for checking the status of your upload/download.