How to review/correct Dayforce time entry errors

Modified on: Thu, Mar 13 2025 9:09 AM

PURPOSE

It is important to review your employees’ punches daily. You must find and correct punch errors generated during the day and authorize all shifts to verify that they are complete and correct. Remember that Dayforce will not pay employees for shifts with punch errors. This guide will walk you through the process of finding and correcting punch errors.

PROCESS

Go to “Timesheets”.
Click “Problems” in the header bar.
Make sure only “Errors” is selected on the left side of the panel as shown below.
This will show only employees with shifts that need to be corrected along with a corresponding error message.
The most common error is a shift with a missing punch-out.
To select the error,
- click the line as shown below.
- This will highlight the row and take you directly to the punch problem on the timesheet.
Shown below is the corresponding shift highlighted above.
Click the pencil icon and then click “Edit Shift Times”.
Enter or correct the punch and click “OK”.
Click “Save” at the top of the page in the header bar.
To add punches for an unscheduled shift, click the calendar square.
Click the carrot to open the dropdown menu and choose “Add New Shift”.
The edit shift panel will appear.
Enter the missing punches for the shift.
Click “Save” at the top of the page in the header bar.
After reviewing all punches, correcting all punch errors (including adding missing punches), and saving your changes, you are ready to authorize shifts.
This can be done individually or for all employees for the day by clicking the day.
This will highlight all shifts for all employees for the day in blue.
To authorize all punches, click “Authorize” in the header bar.